Connecting The World One Inmate At A Time

Rick Smith is well rounded in business. Before starting is career, Rick studied intensely at multiple colleges, including the University of Rochester, Rochester Institute of Technology, State University of New York, and the State University of New York at Buffalo. Mr. Smith has an MBA, Bachelors in Engineering, Master’s in Engineering, and an Associates degree. It was important for Rick to have the proper educational background to pursue what he wanted to do in business.

In 1972, Rick Smith started working for global Crossing North America Inc. and held many positions for the company. He ended working there in 1998 and started for Eschelon Telecom Inc. as the Chief Financial Officer. 2 years later (in 2000) he was promoted to President/COO for Eschelon and 3 years later he was promoted again as the president/CEO of Eschelon were he is still serving at. These experiences, and is success at such companies, lead to is getting the CEO position at SECURUS Technologies in 2008. Read more on

SECURUS Technologies connects families and friends to their loved ones who are incarcerated. SECURUS as invested well over $600 million in the telecommunications industry for patents, technology, and even acquisitions. JPay was previously the leader in correction communications, but in 2015 SECURUS bout the company, boosting SECURUS to the top of the market. “We now can offer virtually anything that is high tech/software-based that correction agencies need to operate a modern prison or jail. We have admired JPay as an innovative force in our industry for years, and have watched their continued success. It was an opportune time to combine our products and teams,” Mr. Smith said in an interview with prnewswire.

Under Rick Smith’s leadership, SECURUS has become the most trusted telecommunication service for law enforcement agencies and prisons alike. Releasing development proposals for services and products once a week as been a great help for law agencies to be able to solve crimes and help manage social distortion. Rick also says tat they ave received thousands of e-mails from clients and customers praising the company for their dedication to providing top notch services and for their help in keeping society, as well as inmates, friends, and family safe. Smith says tat safety and security are embedded in the SECURUS DNA as they have the honor to protect and serve the community in helping them be more socially aware and responsible.

SECURUS Technologies is based in Dallas, TX and serves over 2,600 public safety, law enforcement, and correction agencies. Serving more than 1 million inmates across North America, SECURUS as a plethora of services offered to help make the environment inmates live in a safer place to live. View more articles at HealingMagic.Net

Securus Out-innovates Competition Yet Again With The WCS

I recently got to reading about an entire industry that I didn’t even know existed. There are third-party telecommunications companies that jockeyed for position to get government contracts in order to provide services to jails and prisons. One of these companies has been in the news a lot lately for the unethical treatment of prisoners and their families. The other telecommunications giant has been in the news recently for reducing crime within prisons, better connecting prisoners to their families and friends, and for their brand new innovation — the Wireless Containment Solution.


The bad company in the press for the unethical treatment of prisoners is called Global Tel-Link. This company manages to wedge themselves between prisoners and their families in order to make more than $500 million per year. The New York Times recently lambasted the company for taking advantage of love. It seems that Global Tel-Link doesn’t do a whole lot for society. They offer prisoners poor call quality, super high prices and terrible customer service. This essentially cuts the prisoner off from the outside world which has been shown to increase crime rates once the prisoner is released into the general public.


At first, I was all for treating prisoners harshly. But it turns out that the ethical treatment of prisoners and their families is a public safety issue. By supplying prisoners with ample opportunity to talk to the outside world, we essentially reduce crime rates. That’s why I am now an advocate for a company called Securus.


Securus is Global Tel-Link’s biggest competition. But instead of providing terrible call quality and charging high rates for it, they go the other direction. They offer stellar services including video chat. The prices they charge are reasonable and they are easy to pay with the newly acquired JPay Technology. And most impressive of all, the company runs the largest customer service call center in the industry.


The company not only reduces crime rates by connecting prisoners with their families through telecommunications, they also assist law enforcement with their technology. The Wireless Containment Solution puts a virtual shield over a prison. Contraband cell phones cannot penetrate the shield in order to connect to a network to make a call or text. This prevents criminals inside the prison from communicating illegally with the outside world. The prisoners are forced to make phone calls through the Securus network which records all telephone calls to create a searchable database for law enforcement.